What's the difference between direct and enhanced uploading
Trying to keep the user at the first place is a journey where unexpected things happens.
Stability, speed, security and UI are a big concerns just to name a few.
When ContentFries started, all the uploaded files were going directly to the cloud.
This way the main server was not occupied with the uploads, with serving of big videos and with storage shortcomings.
It was working great... Until it wasn't.
If the storage provider was having no outage - and that was happening at least once aFew readersEARLY ACCESS FEATURE: Subtitle presets
Great news: you found an excellent feature of ContentFries - Subtitle presets!
Because it is very new, it is under heavy development and it's available in early access.
Let's take a look at what it does and what the early access means.
How subtitle presets work
Behind the scenes subtitle presets automate what is really tedious and time consuming.
Depending on the preset you choose, the subtitles will get changed.
Such changes often include random subtitles rotation, some presets will higFew readersIs app not loading correctly? This can help
In some rare cases, some of the resources that ContentFries use might be downloaded partially and cached by your browser.
This can lead to unexpected behavior. Luckily, the fix is pretty straightforward.
Right-click anywhere on the page (but the links) and choose Inspect
Inspect
Click and hold the reload icon until the popup menu becomes visible and choose Empty cache and hFew readersHow to resolve slow uploading
Slow uploading speeds can be very frustrating. The following will help you resolve this inconvenience:
Uploading files from Dropbox/Google Drive is by far the fast method of uploading:
If you have not done already, we recommend you to set the uploading method (located in profile section) to "Enhanced"—especially if you do not reside in EU, as direct uploading method connects youFew readersRendering is not working / app is crashing? This is how to fix it
No rendering = no ContentFries. That's why functional and fast rendering is one of our top priorities. Please try to follow these tips in case you're stuck with exporting, or get in touch with us.
Check if there is no maintenance / update in progress
In case there is ongoing maintenance, rendering might get delayled. You can check if that's the case here: https://status.contentfries.com/
Disable interfering plugins / browFew readersTeam Features: Limits, Adding Team Members, and other information
Team Features allow you to add multiple team members into your account, making it possible to help you edit, transcribe, export your videos, and whatever else is needed.
The limits are based on the type of membership the team owner owns.
Please note that a user with a lowest tier membership does not have the ability to add additional team member, but can either share his account or send a magic link from within ContentFries.
Total team members (including main account):
Junior: 1
*Few readersHow to find out what membership do I own?
Do you wish to find out what membership you own?
Look no further, as all of that is easily findable in the dashboard.
You should be able to see pie charts on the rightmost side of the page:
Pie charts
By hovering the cursor over them, you can find out what your current limits are.
Knowing that, you can identify what membership you own:
Junior membership:Few readers